Like a car, WordPress has many moving parts. And like a car, it’s important to perform routine maintenance to prevent your website from breaking down. The four primary areas to maintain are:
- WordPress Core
If any of these areas breaks down, your entire website breaks down. These problems can be prevented with routine maintenance.
Impress With WordPress can help you maintain your website consistently and provide the support you need to keep your website and optimal performance. We created a separate service called Keep WP Running just to help our clients relieve stress over maintaining their websites. With our reliable and affordable service, you no longer have to stress about making updates on your own or pay hundreds to a web developer for basic maintenance and support.
On-going maintenance is beneficial in many more ways, like
- Prevents Security Breaches
- Reduces Bounce Rates
- Increase Search Engine Traffic
- Improve Visitor Experience
- Increase Conversions and Your Profit
Our service includes the following:
Upgrades are typically to fix bugs and security issues. Keep WP Running will perform the necessary upgrades to improve the performance and features for pages, posts, audio, video and other system upgrades.
Backups are not only important prior to WordPress upgrades, they ensure the safety and security of your website with consistent backups of your database and files. Backups can be emailed to you or stored in a secure cloud storage.
Whether it’s small 30-minute jobs or updates to your content, we offer convenient ways to receive support. Our team is available via support tickets, live chat and email support. Requests are typically completed within one business day.
With Keep WP Running, you have no WordPress stress. From spam, broken links to core upgrades, we provide hassle-free maintenance. You no longer have to worry about maintaining your own site or wonder what will happen if you click the “Update” link.
Features included with support & maintenance:
- Worldwide Coverage
- Live Chat Support and Support Tickets
- Detailed Notes for Every Job
- Support from WordPress Experts within the United States
- One Business Day Turnaround on Most Jobs
- Access to Secure Client Portal
- Monthly Reporting
What does basic maintenance include?
The basic maintenance service includes:
- WordPress Core Upgrades
- Theme and Plugin Upgrades
- Plugin & WordPress Compatibility
- Full Database Backups
- Database Clean-Up & Optimization (revisions, spam etc.)
- Comment Spam Clean-Up
- Broken Links Monitoring & Repair
- Security, Malware and Performance Scans
- Monthly Reporting
I have more than one website. Can I cover both sites with one plan?
We require that each website has it’s own maintenance plan.
Do you offer a white label program?
We can provide white label services. Please contact us for more information.
Do I receive reports?
Yes, we provide monthly reports with details on your site’s current performance and if there is an issue we feel needs correction, we let you know in your reports. Reports can be accessed in the secure client portal.
What is your cancellation policy?
Keep WP Running is a month-to-month service. There is no contract and you can cancel at any time. We require you submit a support ticket to request cancellation at least 30 days in advance.
What is a small job?
Our $69 per month includes unlimited 30-minute small jobs every month. Small jobs can be troubleshooting, correcting a conflict, adding a new blog post, adding media, updating page content, adding new sliders, widgets, integrating and configuring a new function like social media, Google Analytics, galleries and much more.
If the job you request requires more than 30 minutes, we notify you immediately and provide you options for completing the job you are requesting.
How do I request a small job?
Our clients receive access to a secure client portal where you can access invoices, payment history, files, and support tickets. Anytime you need to request a small 30-minute job, you can simply login to your client portal and submit a support ticket.